- Orders takes 1-3 business days to be packed and shipped.
- Personalized items may take up to 5 business days to be packed and shipped.
- Ikreate Design Studio ships items as registered so buyers can track their item location at any time.
- International customers should be aware of the rules and regulations of their country for importing goods since we are not responsible for the customs or duties charges you may incur.
- Delivery time is 2 to 3 weeks if items are out of stock.
Refunds and Exchanges
Please note that unless an item arrives damaged or an order is received with error, the customer will be responsible for all shipping costs associated with returning or exchanging an item.
Due to the personalized feature of our Services (i.e. personalized gift or design requested by buyer) custom orders cannot be returned or refunded.
Please note that we cannot refund any shipping charges.
Terms of Service
IKREATE DESIGN STUDIO reserves the right to modify or renew the terms and conditions regarding transactions.
Your safety is your responsibility, including correct use of all items, especially personalized items which are made under your request.